Maintaining the [URL=https://maidsinamericanow.com]cleaning service[/URL] quality of your Maid Business can be a challenge. In fact lack of quality control is the number on reason maid service businesses fail. Here are few executive summary style tips:- Create a checklist for your people that makes sense: Make sure the checklist is actually followable and, if possible, contains diagrams/pics/etc as visual examples
- Always email customers surveys after cleaning has been completed. Email them a survey - don't call and ask - you will get a more honest opinion and with better feedback via email forms
- Always have your customer walk through with your maids before they leave so issues can be resolved immediately - we require this
- Always educate the customer on the process you use so they are aware of it and will participate
These points where just the tip of the iceberg but if you follow them they will help your customer satisfaction average.