Winbizsolutions is a renowned Indian company known for its professionalism and unparalleled quality call center outsourcing services. There is an exclusive team that is assigned, trained and completely fortified to avail perfect solutions for healthcare domains worldwide. The company has always maintained separate team for its diversified clientele and medical niche is one of the main areas in which the company excels. Over years, they have catered to a wide array of supports in different facets including business development, administration, training, patient care call center and quality assurance etc. Advanced technologies as well as customizable programming for communication to perfectly serve the clientele make the company a preferred choice for healthcare organizations of varied types and sizes.
“To ensure adherence with the revered HIPAA regulations, administers at WinBizsolutions employ stringent quality assurance techniques and make use of most sophisticated sound-masking and noise canceling systems. Besides there are nearly 80 security cameras installed inside the building as well as around the premises. A lot of other plans and techniques are there in place to make sure that no vital information of relevance is stolen or leaked in any manner” the CEO was quoted saying. “We are one of the leading service providers for medical call center support field and we have always strived to keep our provisions all-inclusive. Some of our offerings till date include remote receptionist, hospital switch board services, integrated appointment scheduling, management of product orders, disaster communications and advertising response handling.”
The company that has extensive experience as reliable and reputed contact center service providers has continued its growth recently. Now the upsurge in demands of existing customers and newer inquires flooding, WinBizsolutions has decided to expand its team by hiring more professionals. This situation has reached to a point where the company has not set any definite numbers for employees they are going to hire. There is a sound and huge infrastructure; hundreds of employees can be accommodated. However, what the CEO revealed is that they are hiring only the best people who can add value to the service quality and the business brand as a whole.
The CEO said,” We know that the patient and physician relationship is reliant on the communication and relationship experience. So, while we were carrying out the recruitment, proper care was put in to carry out a complete background check of candidates. Our interviews were focused on not just gauging the skillsets but their attitude and empathy. The process also encompassed a multi-dimensional qualification system for making sure of remarkable hospitality.” He continued, “ The needs of both patients as well as their families has to be placed first and the training of employees post selection was in line of this basic motto we had always held closest to our processes while availing healthcare call center services”.
The company plans to keep on expanding its team and make sure that the growth is constructive in all aspects. The company has been operating since a long time now and they are here to stay and grow. If you too are looking for a reliable partner to associate with Winbizsolutions is a name you can trust.
For more information visit:
http://winbizsolutionsindia.com/call-center-services/healthcare/