Inbound sales calls are the most sought-after leads of any business. If a potential customer actively calls to enquire about a product or service that you offer, you are well on your way to converting this hot lead into a paying customer.Nevertheless, a hot phone lead can go cold in an instant if the call goes unanswered. How often have you missed out on a sales opportunity because a call wasn't answered quickly enough? Well you’ll probably never know but it is estimated that an average business misses 15% of its incoming calls. That's one in every six calls missed!
Missed calls will cost the business money. Reports by BT, NOP and The Survey Shop found that 70% of potential customers surveyed would not call back the business which missed their call. They would bounce straight back to Google and contact the next business that's listed, i.e. your competitor. You’ll have missed their business because you missed their call.
As such, it is a sound strategy to invest in a call answering service to ensure that no calls are left unanswered. With our Office Answer and Answer 24/7 service, our expert team will answer your calls swiftly and alert you instantly so that you can respond promptly to your prospects. If you would rather have the calls patched through to you with the caller on the phone, we also offer the Answer and Patch service so that you can secure the sale more quickly.
See here if you are interested in finding out more information about our range of Telephone services. Please visit here: http://www.londonpresence.com/