Since 1991, No More Phone Tag has been advantageous for practitioners, clinics, and property management firms across the US. The company offers HIPAA-compliant call answering services during office hours, after hours, weekends and holidays, and in hectic scheduling times. All calls are handled by trained and friendly call handlers fluent in English, Spanish, Polish, Chinese, Russian, and more. They greet each caller professionally and prioritize and dispatch calls quickly and efficiently. With the stress taken out of call answering, the client can focus on patient care, practice management, business growth, patient/client satisfaction, and other vital areas. On doctor call answering, the spokesperson at No More Phone Tag recently stated, “Doctors already have so much on their plate to bother about after-hours call answering. That’s where No More Phone Tag steps in, supporting all call answering requirements in the best ways possible. We enable doctors to exercise greater control over their time and still deliver fine patient care. We prioritize calls based on doctors’ specifications, allowing them to better treat patients with urgent health concerns and patients with non-emergency issues. We tailor solutions to each doctor, each practice because one-fits-all solutions don’t work in a professional setup.”
No More Phone Tag has been around for close to three decades, setting benchmarks in service delivery and growing phenomenally. The company operates one of the busiest call centers that attend over 300,000 calls a month for doctors and practices, big or small. In addition, over 90% of doctors persist with No More Phone Tag once trying it out, and more than 96% leave it only when they quit their practice. The high retention rates testify to the company’s work culture and focus on customer satisfaction. Also, No More Phone Tag conforms to the guidelines set by the Health Insurance Portability and Accountability Act (HIPAA) regarding patients’ privacy.
The spokesperson further stated, “At No More Phone Tag, a well-defined process makes for the best answering service for doctors. Our call handlers pick the call on the first ring and assess the call for its urgency. The calls needing immediate response are forwarded to the doctor on-call within 03 seconds on his/her cell phone, home phone, and backup number. In case of no response, the call is transferred to the other doctor on the call list. The less urgent messages are relayed verbatim the next working day at a time specified by the doctor.
No More Phone Tag offers comprehensive packages, including call forwarding, transfer of high priority calls, voice messaging for call overflow, transcriptions of voicemail and web reports, auto attendants, and disaster recovery systems. Requests for receptionists to handle needs are also entertained. In addition, the company offers a flat rate of $69 per month for all individual calls, pages, patches, minutes, and more.
About No More Phone Tag:
No More Phone Tag is a hi-tech on-call answering service based in Ohio since 1991. Walter Lundstrom's brainchild offers end-to-end solutions to medical practices and property management firms through state-of-the-art call centers. No More Phone Tag receives an influx of clients who want to contact medical answering services in the US.