The service was previously only available to DBA Services managed SQL Services clients, but it is now available to external customers through their online ordering system.

24/7 Support

SQL Server outages can be costly to a client’s business as it leads to lost revenue. Microsoft’s SQL Server supports critical user applications and online ordering systems with a high transaction volume. Should the server experience any technical issues, any downtime could be potentially costly to the client.

DBA Services have specialist on-call DBAs available 24 hours a day, seven days a week, to respond to emergency support requests.

All emergency requests are escalated to DBA Service’s on-call paging system. Once received, the DBA will get in touch with the client within an hour of the request. The package includes two hours of priority support. This service does not require a managed SQL Service subscription.

Professional SQL Server Troubleshooting

DBA Services offer professional SQL Server troubleshooting for their clients, handling both simple and complex technical issues. They can also provide professional advice for better SQL Server infrastructure management and implementation.

DBA Services also puts together a monthly report, compiling any incidents received during the month, coupled with their recommendations and management findings.

About DBA Services

DBA Services is a company specialising in Microsoft SQL Database management. Their team is composed of Microsoft accredited DBAs with over 17 years of industry experience in both SME and large enterprise SQL solutions.

The company has also worked alongside many top Windows systems administrators to help bridge the gap between infrastructure security requirements and application teams.

For more information on DBA services and SQL Server management, visit https://www.dbaservices.com.au.