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How Technology Usage has Improved HR Efficiency and Productivity for Businesses
HR departments can improve efficiency through business process improvements using technology that can help shift their focus from administrative tasks to high-impact tasks.
freePRnow.com, 12/02/2020 -
Improving workplace efficiency is about helping employees work smarter, not harder. Fortunately, in today's world, technology can help improve efficiency and productivity in the workplace—especially for HR professionals.No matter the size of the company, its needs can feel overwhelming for HR leaders, especially when they are faced with normal factors like team vacations and evolving role duties. And with many organizations increasing the use of remote work during the COVID-19 pandemic, there is increasing pressure for organizations and employees to adopt technology and tools needed for collaborating, communicating and working from a distance.This article discusses how HR departments can improve efficiencies through business process improvements and how technology that can help shift their focus from administrative tasks to high-impact tasks—like marketing strategy, employee engagement and change management.Today's ChallengesWith efficiency and productivity as common workplace goals, it's important to first recognize the daily challenges. In doing so, an organization can understand where improvements can make a big impact. HR professionals spend much of their everyday time and energy on the following tasks:Managing employee informationConducting payroll, including time sheets and paid time off (PTO) requestsManaging employee benefitsPlanning organization eventsStaying up to date on complianceNot all workplaces are the same, so the best way to find out what's holding employees back from being efficient is to simply ask. Consider where it's possible to automate processes and management so HR employees can focus time and energy on more important things like selecting the best employee benefits or focusing on company culture.Technology ApplicationsAdditionally, process improvements and technology can help improve workplace efficiencies for HR professionals. Software can also help ensure compliance, privacy and accuracy of sensitive employee information. Organizations should maintain a robust process infrastructure, especially for process-heavy departments like HR that have a major impact on influencing a company's bottom line.Workflow technology can be customized to fit an organization's unique needs and processes. Manual workflow management is cumbersome and time-intensive, especially for HR professionals. HR workflow automation can help ease tasks, improve accuracy, increase employee buy-in and more. Consider how the following challenging workflows could be revamped with automation and software:Onboarding—Technology can help improve process accuracy and speed up the process flow. New hires can complete and sign onboarding paperwork electronically, and then stakeholders can be notified automatically to stay informed.Offboarding—This process is just as important as onboarding. Technology can ensure records are well kept and accurate, ensure compliance and give HR leaders peace of mind as employees leave the organization.Employee information—It’s easy for errors to happen with manual data entry. Software can make the overall management process simple, from collecting employees’ confidential information to retrieving it at a later time.PTO requests—Automating time-off requests with a workflow system can speed up approval time. Depending on an organization’s PTO policy, employees may use more of their earned PTO if there are fewer hoops to jump through to submit time. This can result in higher productivity overall as a result
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