Walter Lundstrom’s entrepreneurial spark found a definition in the year 1991, and No More Phone Tag came into existence. Since inception, the company has charted an organic growth trajectory to emerge as one of the leading calls answering services for healthcare and property management sectors. With a team of personable and professional call handlers, No More Phone Tag handles over 300,000 calls monthly during office hours, after hours, on weekends and holidays, and in call overflow situations. On medical call answering, the spokesperson at No More Phone Tag recently stated, “Medical call answering is our forte. We have been doing it day in and day out for close to 3 decades for every type of facility, irrespective of the size or specialization. We flaunt a startling record to show for our skills, professionalism, and customer-centricity. When doctors try us out, 90% of them prefer sticking with us. Over 96% of doctors quit us only when they close their practice. We have set benchmarks in service delivery and regulatory compliance, which speak for such high retention rates.”
No More Phone Tag understands how important call segregation and prompt message delivery is to medical facilities. Therefore, the call handlers evaluate each call for its urgency. The truly urgent ones are forwarded accurately in 3 seconds flat to the doctor on call. In case, the doctor is unreachable for some reason, the professionals comply with a bespoke escalation process specified by the client organization. The message is delivered to the doctor’s cell and home phones, or via email or text. The on-call doctor can call back using No More Phone Tag’s call patch service without having to block the ID. Only the practice’s number will be displayed.
The spokesperson further stated, “Medical answering services are mandated to stay HIPPA compliant. The act even extends to the healthcare provider’s business associates, including answering service providers. No More Phone Tag has a legacy of regulation compliance. We stay in sync with all HIPAA guidelines about the patient’s privacy. We implement proper measures to keep the patients’ health information discrete and client’s out of legal troubles. We are aware of how HIPAA regulations apply to patients and practices. We demonstrate a commitment to privacy when handling, protecting, storing and exchanging the patients’ info.”
No More Phone Tag has the manpower to offer multi-lingual call answering service. Be it Spanish, Polish, Chinese, Russian, or any other popular language, everything is covered. The company has the technological prowess to keep service delivery precise and prompt. Cutting edge technology tools, including, but not limited to voice mail transcription, web controls, and disaster recovery systems are used. No More Phone Tag offers an affordable, monthly flat-rate plan starting from $65. The price is inclusive of all individual calls, pages, patches and minutes.
About No More Phone Tag:
No More Phone Tag is a technology-driven, call answering service for healthcare and property management sectors. Since the year 1991, the company has provided superior yet cost-effective service, backed by dedicated customer support. Thanks to competitive pricing, No More Phone Tag keeps Physician answering service cost to a bare minimum.