No More Phone Tag was born out of an idea to revolutionize how businesses and professionals could make use of call answering services without being limited to the use of expensive systems. The goal was to create an affordable system that could easily be customized to suit specific demands without users having to incur more costs. Luckily, Walter Lundstrom, the founder of No More Phone Tag, came with a unique concept that has since then become the defining strength of the company.Speaking about the uniqueness of their call answering system, the company’s spokesperson commented, “The idea for creating an advanced call answering system begun after Walter interviewed a growing voicemail company. The realization was that there was a need for better technology tools that could significantly improve on the traditional call center model. This then became a motivation to pursue excellence by developing a system that could overshadow all competition by giving our clients top value for money. The result was the development of a highly efficient yet easy to use and adopt a system that enabled businesses to maintain a professional and friendly image.”
A particular interest was developed by No More Phone Tag for the medical industry from an early stage, given the high demands of this profession. As such, while the system was being developed, extra attention was paid to developing a system that is HIPAA compliant. Consequently, the search for the best answering service for medical offices comes to an end at No More Phone Tag as it is a tried, tested and approved system. Statistically, it has been found that nine out of ten doctors who try the system end up embracing it.
Talking about why physicians must have a reliable patient communication system, the company’s spokesperson said, “Every healthcare provider has a mandate to their patients, and this involves care beyond when they are at your offices. Still, there is always the problem of having too much at hand to individually answer each call, whether you are on-duty or off-duty. We give you a suitable balance for managing this as our communication system can take over these demands. The best part is you retain the oversight authority as there is a protocol that allows you to maintain touch with each patient.”
The traditional call center model has failed to catch up with changes in the market, as it exclusively relies on the abilities of agents who are often not well-trained. No More Phone Tag solves this problem as it has a call answering system that channels each patient through the right path for satisfactory solutions. Every call that the center receives is answered in a respectful and caring manner while allowing the caller to have their demands addressed.
About No More Phone Tag
No More Phone Tag is on record for providing the best healthcare call center services, a feat that the center has achieved by introducing a unique call answering system that has been tailored for medical practitioners.