America’s leading on-call answering service, No More Phone Tag hits the sweet spot between efficiency and customer-centricity. The company operates a well-equipped call center to take calls for physicians, healthcare centers and property management practices. Whether it’s after hours, or during lunch, weekends, or any busy scheduling times, calls are answered professionally, in line with HIPPA guidelines. The caller gets to talk to trained, friendly and multi-lingual call handlers that execute bespoke escalation strategies for each call. On medical call answering service, the spokesperson at No More Phone Tag stated, “Medical facilities struggle to accept urgent calls round the clock, which reflects badly on their practice. That’s where No More Phone Tag steps in. We are a compact team that takes pride on their ideals of integrity, reliability and professional brilliance. We have been around since the year 1991, and have grown organically in capacity and capability since then. As of now, we handle 10,000 calls daily for facilities across scales and specialties. Our retention rates are the best with 90% of doctors staying with us once trying us out"
As the best med answering service, No More Phone Tag helps medical facilities address patient emergencies, instantly and efficiently. The call handlers answer on the first ring and segregate the non-urgent calls from urgent calls and act accordingly. Only urgent calls are forwarded to the on-call doctor in 3 seconds flat. In case of non-availability, an escalation process set up by the facility is implemented. The message is sent to cellphones/home phones or via email or text. The doctor can leverage the call patch service to call back without having to block the caller id. The company can answer for multiple doctors, offering personalized instructions for each.
The spokesperson further stated, “No More Phone Tag is keen on minimizing inconsistencies and portraying the client facility as a patient-friendly and professional practice. To this end, we make the most of streamlined systems and processes. Our medically trained call handlers deliver each message verbatim, ensuring the caller receives an apt response from the on-call physician. Our teams stay professional, polite and respectful when interacting with the caller, regardless of when he/she calls or what the issue is. We stay the Health Insurance Portability and Accountability Act (HIPAA) compliant to keep patients’ privacy and health info discrete.”
Despite the quality standards in service delivery, No More Phone Tag prefers to go cheap when it comes to pricing. The company charges a modest $69 monthly with no hidden costs, additional fee for minutes, calls and patches applicable. The client facilities, thus, knows from day one what they need to shell out to stay connected with their patients 24/7/365. No More Phone Tag also offers a 14 days trial to help clients have a fair idea of how the service works.
About No More Phone Tag:
No More Phone Tag is a foundation of Walter Lundstrom. The company burst on to the scene in the year 1991 and has since then catered to the healthcare and property management sectors nationwide. Presently, No More Phone Tag is one of the top healthcare call centers in the US.