No More Phone Tag’s primary value proposition is the provision of advanced call answering services for the medical and property management sectors. The company works as an extension of client organizations, providing a quick and targeted response to calls, 24/7/365. Upon prioritizing, the message is quickly and efficiently relayed to the concerned professional verbatim. On medical answering service, the spokesperson at No More Phone Tag recently stated, “No More Phone Tag has a legacy of excellence in medical call answering service. We handle calls after hours, during lunch breaks, on weekends or during hectic schedules. We are powered by some of the best call handlers handpicked for their skills, commitment, and drive. They are trained to deliver exceptional customer service, helping clients drive patient loyalty. Thanks to our multi-lingual call handlers, we can answer calls in Spanish, Polish, Chinese, and Russian. We complement our talent pool with cutting edge technology for flawless service delivery.”
As the best medical call center, No More Phone Tag stays at the leading edge of technology with web controls, automation, disaster recovery, and voice mail transcription. The company also has technologies to take full back up of the client’s current system. No More Phone Tag stays in line with the Health Insurance Portability and Accountability Act (HIPAA) regulations that mandate healthcare providers to ensure anonymity to patients’ privacy and health info. The client practice can thus ward off legal issues concerning patient confidentiality. The company also provides down to earth customer service, should clients need any help anytime.
The spokesperson further stated, “We are committed to bridge the communication gap between patients and doctors. Rather, our escalation process is designed with this in mind. We relay urgent messages to the on-call doctor’s cell or home phones or through email, or via text. If the on-call doctor is hard to reach out to, we contact multiple backup numbers. We are even ready to transcribe and send across copies of all messages via email. Thanks to our patch through service, the doctor can revert quickly without bothering about making his number public. Only the practice’s number is displayed for complete anonymity.”
Pricing is perhaps the most underrated aspect of No More Phone Tag. The company charges $69 monthly across all call answering services. The client, thus, skips any hidden costs, additional fee for minutes, calls and patches. Plus, the company also offers a 14 days trial to help clients try out the service and make informed decisions accordingly. Rather, 90 percent of doctors prefer to stay with No More Phone Tag once they try out the service. Over 96 percent of doctors cut their ties with the company only when they quit their practice.
About No More Phone Tag:
No More Phone Tag is a hi-tech on-call answering company founded by Walter Lundstrom in the year 1991. The company operates sophisticated call centers that support medical, healthcare and property management sectors across the US. Over the years, No More Phone Tag has shaped a reputation as the best healthcare call center through professionalism and quality backed focus.