The leading call answering service provider since the year 1991, No More Phone Tag impresses medical practices and practitioners on a pan USA basis with top-notch service and competitive pricing. The call center works 24/7/365 taking calls whenever the practitioners cannot - during office hours, after hours, on weekends and holidays, and in hectic scheduling times. All HIPAA regulations regarding patient information handling are upheld, helping client practices ward off legal ramifications. Team No More Phone Tag is trained to handle each call consistently and per the client’s exact specifications on-call escalation process, message delivery schedule, and more. The spokesperson at No More Phone Tag recently stated, “A professional medical answering service brings assurance that’s valued by patients. However, finding the right provider is the real deal. No More Phone Tag is the best med answering service with a strong reputation built in close to three decades of service. We handle 300,000 calls monthly, 90% of doctors stay with us once trying us out, and over 96% of clients leave us only when they close their practice.”
No More Phone Tag empowers client practices to prioritize patient calls based on urgency. The truly urgent calls are forwarded in flat 3 seconds to the right person. The less urgent ones are scheduled for the next business day at the time specified by the client. This way patients with emergencies as well as patients with non-emergency health concerns are catered to. The call handlers pick the phone on the first ring, deliver personalized greetings, and ensure patients know which medical practice they’re calling. Plus, No More Phone Tag allows for real-time changes, supports multiple doctors at the same time, and ensures dedicated customer support.
On the escalation process, the spokesperson further stated, “We understand the importance of accurate and timely call forwarding when dealing with emergency medical situations. We leave no stone unturned to have the message delivered to the right person at the right time. In case the doctor on call is not reachable, we initiate a personalized escalation process based on the client’s brief. We deliver the message on the on-call doctor’s cell and home phones or via email or text. The doctor can make the most of our call patch service to respond quickly. The doctor’s number is kept discrete and only the practice’s number is displayed.”
No More Phone Tag provides an affordable, monthly flat-rate plan starting from $65. Individual calls, pages, patches, and minutes – the price includes it all. No hidden charges are applicable. The call center has the technological prowess, including voice mail transcription, web controls, disaster recovery systems, and leading technologies to take a full backup of the system.
About No More Phone Tag:
Founded by Walter Lundstrom in the year 1991, No More Phone Tag is an organized and dedicated call answering service serving medical practices and property management firms the pan USA. The service offers tailored, technology-driven, and HIPAA compliant services. Thanks to an affordable, flat monthly plan, the client can learn as to how much do answering services charge.